Bugtracker DMXControl 3

  • Status Neu
  • Percent Complete
    0%
  • Task Type Fehlerbericht
  • Category GUI & Server
  • Assigned To No-one
  • Operating System Windows 10
  • Severity High
  • Priority Very Low
  • Reported Version 3.2.3
  • Due in Version Undecided
  • Due Date Undecided
  • Votes
  • Private
Attached to Project: DMXControl 3
Opened by Anonymous Submitter - 30.04.2022

FS#4849 - Updating preset causes major error

I have a simple preset (dimmer and colour values for LED Pars), and this preset is used in a number of cues. When I ‘Edit in programmer’ the preset, change the colour values and then ‘Update’ the preset, the next time I go to play the cuelist the cues won’t play and a series of error reports appear in the kernel output. I’m also unable to save the project after this.

I can’t see a way to attach a log file to this report, but here’s a Dropbox link to the log zip file: https://www.dropbox.com/s/i6we4ho0szycprv/DMXControl3Logs_2022430_213811.zip?dl=0

Admin
JPK commented on 21.05.2022 11:40

Hi, could you please also attach your project? Usually, this update process works so it would be interesting, what caused it.

P.S.: You can attach files, if you are registered here in the bugtracker

philbearman commented on 21.05.2022 12:46

Hi JP, I've just tried updating the preset again and it worked this time…!

On the day that I experienced this bug I tried closing and relaunching DMXControl 3 and the error was repeatable. I don't know what has changed since then.

You can see from the error log that I linked to above that there was a series of errors reported at the time.

I've attached the project in case you still want to investigate this.

Cheers,
Phil

Project Manager
Soon5 commented on 22.05.2022 21:27

Sure we want to investigate this. Bear with us, that can take some time (weeks). Nevertheless as this doesn't seem to be a persistent issue, and currently you are the only one affected, I reduced the criticality in the ticket.

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